Contact

Five direct lines depending on what you need. We don't use a generic info@ inbox - picking the right channel gets you to the right person faster.

Research & methodology

research@ioxer.com

Academic collaborators, factor questions, requests for unpublished diagnostics, press enquiries, podcasts, conference invites. Replies within a few business days.

Enterprise sales

enterprise@ioxer.com

Funds, quant teams, fintech builders. Bulk REST API, raw factor weights, conformal bin residuals, webhook firehose, custom universe, SLA, white-label licensing. Quote within 24 hours on business days.

Founder

founders@ioxer.com

Investors, partnership proposals, board introductions, anything that should reach the founder directly. Personal inbox - read every day.

Support

support@ioxer.com

Bugs, account issues, feature requests, billing once Pro launches. Include the URL and any console errors if you saw them. Aim is 24-hour first-response on business days.

Security disclosures

security@ioxer.com

Vulnerabilities, suspected leaks, credential exposure. Coordinated disclosure preferred - we will not sue researchers acting in good faith. Disclosure policy and machine-readable contact channel are mirrored in /.well-known/security.txt (RFC 9116).

Before you email - quick links

Operator

Ioxer is operated by Illya Kuznetsov, micro-entreprise registered in France (SIREN 102117280, APE 6201Z). Postal address and other mandatory operator details are listed on /mentions-legales (LCEN art. 6 III).

Founder timezone is CET. We try to respond within one business day for commercial enquiries and within a few days for everything else.

Contact | Ioxer